2020
The Global Rule of Three
Consumer Behavior in Digital World
Sheth, J.& Jain, V. (Forthcoming). Consumer Behavior in the Digital Context (Global Edition) (Textbook)
Customer Relationship Management in Digital Age (CRM)
Shainesh, G., Sheth, J. & Jain, V. (Forthcoming). Customer Relationship Management in the Digital Age. India: Laxmi (Textbook).
Customer Services in the Digital World
Sheth, J., V., Jain, V. Mogaji, E. & Ambika, A. (Forthcoming). Customer Services in the Digital Context. UK: McMillan (Edited Book)
Sheth, J., V., Jain, V. Mogaji, E. & Ambika, A. (Forthcoming). Artificial Intelligence and Customer Services. UK: McMillan (Edited Book)
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